Play Responsibly at DegenCity

At DegenCity, we want gaming to remain an enjoyable form of entertainment, not a source of harm. We are committed to promoting responsible gaming and providing our players with the tools and information needed to stay in control. Whether you are exploring our slots, live casino games, or sportsbook, we believe responsible play should always come first.

Our Commitment to Responsible Gaming

We at DegenCity Casino recognize that gambling can become problematic for some individuals, and we take this responsibility seriously. Our platform is designed to give you full control over your gaming experience, and we continuously work to identify and support players who may be at risk. Here at DegenCity, we provide clear information, self-help tools, and access to professional support services whenever needed.

We promote awareness of the risks associated with gambling
Our DegenCity team monitors account activity for signs of harmful play
We provide self-exclusion and deposit limit tools free of charge
We direct players to independent organizations for additional support

Tools to Help You Stay in Control

Our DegenCity platform offers several features that allow you to manage your gaming activity according to your own preferences and limits. We encourage every player to use these tools proactively, rather than waiting until gambling habits become difficult to manage.

Deposit Limits

We allow you to set daily, weekly, or monthly deposit limits on your account. Once a limit is set, we will not allow further deposits beyond that threshold until the specified period resets. You can lower your limits at any time, and any increase request will only take effect after a cooling-off period, as required by our policy.

Time-Out and Self-Exclusion

If you feel you need a break, we offer a temporary time-out feature that restricts access to your account for a period you choose. For longer-term needs, DegenCity's self-exclusion option allows you to close your account for an extended period or permanently. Once self-exclusion is activated, we will suspend all marketing communications and prevent you from reopening your account until the exclusion period ends.

Reality Checks

We provide reality check notifications that remind you how long you have been playing during a session. These reminders help you stay aware of your time spent on our platform, so you can make informed decisions about continuing or taking a break.

Recognizing the Signs of Problem Gambling

We believe education is a key part of responsible gaming. Our DegenCity team encourages you to regularly assess your gambling habits and watch for warning signs that may indicate a problem. If any of the following apply to you, we strongly recommend seeking support.

You spend more money or time gambling than you originally intended
You borrow money or sell possessions to fund your gaming activity
Gambling causes conflict with family, friends, or work responsibilities
You feel anxious, irritable, or distressed when not gambling
You chase losses by increasing your bets or deposits
You have unsuccessfully tried to cut back or stop gambling

If you recognize these patterns in yourself or someone close to you, we urge you to use our self-exclusion tools or reach out to one of the support organizations listed below.

Protecting Minors

We strictly prohibit access to our services by anyone under the age of 18, or the legal gambling age in their jurisdiction, whichever is higher. We at DegenCity verify player identity and age during the account verification process, and we reserve the right to request additional documentation at any time. We encourage parents and guardians to use parental control software to prevent minors from accessing gambling websites, including our DegenCity platform. Age verification is also closely tied to our DegenCity Casino registration process to ensure only eligible players can create an account.

External Support Organizations

We recognize that professional, independent help can make a significant difference for individuals struggling with gambling-related issues. We encourage you to contact one of the following organizations if you need support:

GamCare - independent support and counselling for problem gambling
Gamblers Anonymous - peer support groups for individuals affected by gambling
BeGambleAware - information, advice, and tools for safer gambling
Gambling Therapy - free online support for players and their families

These organizations operate independently from DegenCity Casino and offer confidential assistance regardless of where you play.

Our Ongoing Responsibility

Our DegenCity platform is built around fairness, transparency, and player wellbeing. We regularly review our responsible gaming policies to ensure they remain effective and aligned with industry best practices. Our customer support team is available 24/7 via email and live chat to answer questions about our responsible gaming tools or to assist you in setting limits, pausing your account, or pursuing self-exclusion. If you'd like to explore our offerings further, feel free to check out our DegenCity Casino bonus page as well.

We at DegenCity believe that a safe gaming environment benefits everyone. By combining robust account controls with clear information and access to external support, we aim to ensure that every player can enjoy our games responsibly. If you ever feel that your gambling habits are becoming difficult to manage, please contact our support team at support@degencity.com, and we will guide you through the options available to help you regain control.

Content updated: October 08, 2026