DegenCity Terms of Service

Welcome to DegenCity. These Terms and Conditions govern your access to and use of our platform at degencity.com, including our casino games, sportsbook, loyalty program, and all related services. By creating an account, you agree to be bound by these terms. If you do not agree, you must not access or use our services.

Eligibility and Account Registration

Before you complete DegenCity registration, you must confirm that you are at least 18 years old, or the legal age of majority in your jurisdiction, whichever is higher. We require accurate, current, and complete information during the DegenCity login and registration process. You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

• We may request identity verification documents at any stage, including before processing a DegenCity withdrawal
• You may only hold one account with us; duplicate accounts may be closed and funds forfeited
• We reserve the right to decline service to residents of restricted jurisdictions

Restricted Territories

We do not accept players from Aruba, Australia, Austria, Belgium, Bonaire, Curacao, Denmark, France, French Guiana, French Polynesia, Germany, Gibraltar, Greece, Guernsey, Hungary, Iran, Isle of Man, Jersey, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mayotte, Myanmar, Netherlands, North Korea, Portugal, Puerto Rico, Reunion, Serbia, Slovakia, Slovenia, Spain, Sweden, the United Kingdom, and the United States. It is your responsibility to ensure that online gambling is legal in your location before you attempt DegenCity register actions.

Our Licence and Operation

DegenCity is operated by 3-102-939867 Limitada, a company registered in Costa Rica, and licensed by the Government of the Autonomous Island of Anjouan, Union of Comoros, under licence number ALSI-202601025-FI1. We operate our DegenCity casino in accordance with the terms of this licence and applicable regulations governing online gaming operators.

Deposits, Withdrawals, and Currencies

We display balances in USD and accept a wide range of cryptocurrencies including BTC, ETH, LTC, TRX, SOL, BNB, XRP, USDT, and USDC across multiple networks. Minimum DegenCity deposit amounts start from $1 depending on the payment method used. We also support bank deposits via Swapped and gift card payments through Pulse, along with direct transfers from major exchanges and wallets such as Binance, Coinbase, Bybit, KuCoin, Bitget, MetaMask, Phantom, and Trust Wallet.

When you request a DegenCity withdrawal, we aim to process payments instantly, with cash-outs typically completed within one hour. However, we do not guarantee a fixed maximum monthly withdrawal limit, and we reserve the right to pay large withdrawals in structured instalments. Method-specific limits are displayed in your account, and third-party or network fees may apply and are outside our control. Minimum bank withdrawals via Swapped are set at €15.

• We may require additional verification before releasing your first DegenCity withdrawal
• We are not responsible for delays caused by blockchain networks or third-party payment providers
• You must ensure withdrawal details are accurate; we are not liable for funds sent to incorrect addresses

Bonuses and Promotions

We offer a 7-Day 10% Cashback welcome bonus, automatically activated upon registration once you make at least one successful deposit. This DegenCity bonus credits 10% of your net slot losses over the first seven days, excluding Live Casino, Game Shows, and Bonus Buys, with a maximum of $5 per spin counted toward the net loss calculation. We reserve the right to amend, suspend, or withdraw any DegenCity bonus offer at our discretion, and misuse of promotions, including bonus abuse or the use of multiple accounts, will result in forfeiture of winnings.

Beyond the welcome offer, we provide Instant Rakeback, Weekly and Monthly Bonuses tied to your XP rank, Rank-up Bonuses, and a Referral Program paying 10% commission on referral wagers. Any DegenCity promo code or coupon issued by us must be redeemed under the specific conditions stated at the time of issue.

Our Loyalty Program

We reward wagering activity through our XP rank system, where XP accrues in line with the house edge applied to each bet. Ranks range from Chiplet through Ante, Shuffler, Dealer, and our VIP tiers Hustler, Card Shark, Pitboss, and Ace. Higher ranks unlock enhanced rakeback, bonus increases, dedicated VIP hosts, bespoke rewards, and exclusive event invitations. If you hold VIP status at another operator, we may assess a transfer of status within 48 hours of your request.

Games and Fair Play

Our platform features over 6,793 games across slots, table games, live dealer titles, game shows, bonus buys, and our own DegenCity Originals including Keno, Dice, Blackjack, Mines, Plinko, Limbo, Blitz, Roulette, and Baccarat. We work with more than 57 providers, including Evolution, Pragmatic Play, NetEnt, Play'n GO, and Hacksaw Gaming, among others. All games offered are subject to independently verified random number generation where applicable, and we do not manipulate outcomes in our favor.

We also operate a sportsbook covering soccer, basketball, tennis, esports, and dozens of additional disciplines. Separate betting rules apply to sports wagers, including settlement procedures, void bet conditions, and maximum payout limits, which are detailed within the sportsbook section of our platform.

Responsible Conduct and Account Restrictions

You agree not to use our services for any unlawful purpose, including money laundering, fraud, or circumventing our restricted jurisdictions list. We reserve the right to suspend or close your account, withhold funds, and report suspicious activity to relevant authorities if we reasonably suspect a breach of these terms.

• You must not attempt to exploit software errors, bugs, or payment glitches
• You must not collude with other players or use automated betting tools
• We may request self-exclusion or impose deposit limits to support responsible gambling

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted access at all times. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of our platform, including losses resulting from internet connectivity issues, third-party payment processors, or blockchain network congestion.

Changes to These Terms

We may update these Terms and Conditions periodically to reflect changes in our services, regulatory requirements, or operational practices. Continued use of our platform after changes are posted constitutes your acceptance of the revised terms. We encourage you to review this page regularly.

Contact Us

If you have questions about these terms, our bonus policies, or any aspect of your account, our support team is available 24/7 via live chat and email at support@degencity.com. We also maintain a Help Center with answers to common questions about deposits, withdrawals, and account management.